What is a Health Home?

Health Homes are a Medicaid program designated by the New York State Department of Health. Health Homes make referrals to Care Management Agencies who provide direct care coordination services to clients. A Case Manager is assigned to patients and help patients become healthier. A case manager:

  • Can make home visits, attend doctor’s appointments with patients and provide appointment reminders
  • Make sure patients are connected to the medical and social services needed to stay healthy
  • Assist with Housing, Medicaid and SNAP (food stamp) applications
  • Help patients avoid the emergency room when there is a faster better way for them to receive care
  • Facilitate communication between doctors, insurance providers and all professionals working with a patient
  • Help patients develop goals and to work towards a better quality of life

Health Homes provide support to Care Managements Agencies and make sure there is high quality care provided to patients by:

  • Acting as bridge for communication between Care Management Agency and the Department of Health or Managed Care Organizations
  • Advocating on behalf of the Care Management Agencies to ascertain policy changes align with patient needs
  • Offering training opportunities and providing over 900 training instances in 2017
  • Providing Quality Management though audits and site visits
  • Facilitating data sharing between CMA’s and MCO’s
  • Providing billing and IT infrastructure

QCCP is always looking for great partnerships.

QCCP Governing / Owning Partners

QCCP has a unique governing structure and is owned by hospital partners, a Federally Qualified Health Center partner
and a conglomerate of former COBRA providers.