What is a Health Home?
Health Homes are a Medicaid Program designated by the New York State Department of Health. Health Homes make referrals to Care Management Agencies who provide direct care coordination services to clients. A Case Manager is assigned to patients and help patients become healthier.
A Case Manager:
- Can make Home Visits, Attend Doctor’s Appointments with Patients and Provide Appointment Reminders
- Make sure Patients are Connected to the Medical and Social Services Needed to Stay Healthy
- Assist with Housing, Medicaid and SNAP (Food Stamp) Applications
- Help Patients Avoid the Emergency Room when there is a Faster, Better way for them to Receive Care
- Facilitate Communication between Doctors, Insurance Providers and all Professionals Working with a Patient
- Help Patients Develop Goals and to Work towards a Better Quality of Life
Health Homes Provide Support to Care Managements Agencies and make sure there is High-Quality Care Provided to Patients by:
- Acting as Bridge for Communication between Care Management Agency and the Department of Health or Managed Care Organizations
- Advocating on Behalf of the Care Management Agencies to Ascertain Policy Changes Align with Patient Needs
- Offering Training Opportunities and Providing over 900 Training Instances in 2017
- Providing Quality Management through Audits and Site Visits
- Facilitating Data Sharing between CMA’s and MCO’s
- Providing Billing and IT Infrastructure